Privacy Policy

Last updated: May 2025

Stopal is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Data We Collect

When you use Stopal, we may collect the following information:

  • Name and email address
  • Billing information (processed securely via Stripe)
  • Pallet and storage activity (orders, inventory, movements)
  • IP address and device information
  • Session data and authentication tokens

2. How We Use Your Data

We use collected data for the following purposes:

  • Delivering and managing our storage services
  • Processing payments and managing your account
  • Providing customer support
  • Detecting and preventing fraud or abuse
  • Complying with legal and regulatory obligations

We do not use your data for advertising or sell it to third parties.

3. Third-Party Services

We share data with the following third parties only to the extent necessary to operate our service:

  • Stripe — payment processing. Your billing information is handled directly by Stripe and subject to their privacy policy.
  • Fly.io — cloud hosting and infrastructure. Application data is stored on servers operated by Fly.io.

We do not sell, rent, or trade your personal data to any other third parties.

4. Data Retention

We retain your account data for 7 years following account closure to meet legal and financial compliance requirements. After this period, your data is securely deleted.

Storage activity logs and transaction records may be retained for the duration required by applicable law.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)

To exercise any of these rights, please contact us through the help page.

6. Cookies

Stopal uses session cookies only. These are strictly necessary to keep you logged in while you use the service. We do not use tracking cookies, analytics cookies, or any advertising or marketing cookies.

7. Security

We use industry-standard security measures to protect your data, including encrypted connections (TLS), HTTP-only session cookies, and encrypted storage for sensitive configuration values. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the email address associated with your account. Continued use of our services after changes constitutes acceptance of the revised policy.

Questions about your privacy? Contact us.